great staff
I had a last-minute exam-style interview for my medical school application while I was on holiday in Jeju, and the hotel I was originally staying at didn’t have the facilities I needed. In a moment of panic, I reached out to GoldOne Hotel — and I am so grateful that I did. They responded within minutes and were incredibly kind, reassuring, and helpful during such a stressful time. Sally, Seungjin, and Kelly Kim were fantastic over email, offering me multiple options and making sure I had everything I needed to sit my interview comfortably and professionally. When I arrived, my room was wonderful — the workspace was perfect, private, and very comfortable. It was exactly what I needed to focus and feel confident for my interview. I honestly wish I could have stayed under different circumstances, but I will definitely return to this hotel the next time I’m in Jeju. The reception staff were equally amazing. I can’t remember their names exactly, but it was the two women working on the 11th of November — they were so understanding, supportive, and genuinely caring. I truly cannot thank them enough. GoldOne Hotel went above and beyond for me, even though I wasn’t originally a guest there. Their kindness made a huge difference during a very important moment in my life. Highly, highly recommend!